Request Online Account
Please provide the following information in order to receive a temporary password that will allow you to create an online account.
be able to create an online account
unless the Rent Board already has a valid email address on record.
If you are not sure if the rent board already has your email address, please call 981-7368 (RENT) or send an email to
* User ID:
Please create a user ID that you can easily remember. For example, you may wish to use your email address as a User ID.
* Billing Code:
You can find your billing code on your annual Rent Board billing statement, in the upper right-hand corner.
If you do not have your billing statement, then please contact us by calling 510-981-7368 (RENT) or
* Email Address:
Please provide the email address that you have provided to the Rent Board.
You cannot create an online account if we do not have your email address on file.
If you think we do not have your email on file, please contact us by calling 510-981-7368 (RENT) or
* Phone Number:
Please provide a telephone number where we can best reach you.
* Property Address:
Please provide the Property Address exactly as it appears on your billing statement. If you own more than one property, please provide the address of
property exactly as it appears on its billing statement.